1. Introduction
Welcome to HideMe Proxy ("we," "our," or "the app"). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, including the HideMe Proxy application ("App").
By using the HideMe Proxy App, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of information when you use our services:
- Personal Information: We do not require personal information such as your name or email address to use the app. However, certain services may require you to voluntarily provide this information for account management or customer support.
- Device Information: When you use the app, we may collect information about your device, such as device type, operating system version, and device ID. This helps us improve the app and optimize its functionality.
- Usage Data: We collect data on how you interact with the app, including connection times, IP addresses, server locations, data transfer volume, and browsing activity. This data is collected to improve performance, monitor security, and ensure that our services are functioning properly.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your experience, track usage patterns, and improve app performance. You can control cookies through your browser settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services
- To improve the functionality and performance of the app
- To ensure security and prevent fraud or unauthorized access
- To analyze usage trends and enhance user experience
- To communicate with you, including sending important updates or support-related messages
4. Data Retention
We will retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to request deletion of your data, please contact us using the contact details provided.
5. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share your information in the following circumstances:
- Legal Requirements: If required by law or to protect our legal rights, we may disclose your information to comply with legal processes or government requests.
- Third-Party Service Providers: We may work with trusted third-party service providers who help us deliver and improve the services. These providers are required to maintain confidentiality and comply with privacy standards.
6. How to Opt-Out
If you no longer wish to share certain data, such as device ID, you can opt-out by adjusting the relevant settings within the app or your device settings. You also have the right to opt-out of data collection for targeted advertising purposes, as per the relevant advertising opt-out mechanisms available in the app or through your device's settings.
7. Your Data Protection Rights
You have the following rights concerning your personal data:
- Access: You have the right to request access to the personal data we collect and process about you.
- Correction: You have the right to request corrections to any inaccurate or incomplete data we hold about you.
- Deletion: You may request that we delete your personal data, subject to any legal or contractual obligations.
- Opt-Out of Data Sharing: You can request to opt-out of any data sharing or selling practices where applicable.
To exercise these rights, please contact us using the contact details provided below.
8. CCPA and VCDPA Rights (for U.S. residents)
If you are a resident of California or Virginia, you have additional rights under the California Consumer Privacy Act (CCPA) and the Virginia Consumer Data Protection Act (VCDPA), including:
- Right to Know: You can request details about the personal data we collect and the purposes for which it is used.
- Right to Opt-Out: You may opt-out of the sale of your personal data, if applicable.
- Right to Access: You can request access to the personal data we have about you.
- Right to Deletion: You can request that we delete your personal data.
Please note that certain exceptions may apply to these rights.
9. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. International Transfers
By using our services, you acknowledge and agree that your information may be transferred to and stored on servers located outside of your country of residence. The data protection laws in these countries may differ from those in your home country, but we take appropriate measures to protect your information.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the app and on our website. Please review the policy periodically for updates.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us.
13. Complaints
If you believe that we have not complied with this Privacy Policy or that your data protection rights have been violated, you have the right to lodge a complaint with a relevant supervisory authority.